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PA Department of Health
An offsite follow-up survey conducted on September 5, 2025 found that Silver Home Care had corrected the deficiencies cited under the requirements of 28 Pa. Code, Health Facilities, Part IV, Chapter 611, Subpart H. Home Care Agencies and Home Care Registries.
The deficiencies were cited as a result of a re-licensure survey completed on September 20, 2024.
PA DOH
All 5 Plans of Correction approved. System updates implemented - "eligible to start" date vs interview date. Care Coordinator position created.
PA Department of Health
✅ 28 Pa. Code Chapter 51, Subpart A - IN COMPLIANCE
✅ 35 P.S. §448.809(b) Photo ID - IN COMPLIANCE
❌ 28 Pa. Code Chapter 611, Subpart H - 5 FINDINGS
Findings Detail:
0200 §611.51(a) - Hiring Prerequisites: Interview date used as start date; 6/6 PFs missing reference documentation
0310 §611.52(b) - PATCH Criminal History: 3/6 PFs missing timely documentation
0330 §611.52(d) - Proof of Residency: 1/6 PFs (PF#4) missing 2-year residency proof
0600 §611.55(a) - Competency Requirements: 3/6 PFs missing pre-assignment competency exam documentation
0700 §611.56(a) - TB Health Screening: 4/6 PFs missing TB screening documentation upon hire
Root Cause (per POC):
"The agency was initially using the interview date as the start date instead of the actual first day the employee began working with clients."
UPMC CHC
Final CAP closure after 12 months of monitoring. All 12 findings from 2021-2022 monitoring letters resolved. Final completion by 12/1/2022.
UPMC CHC
28 Pa. Code Chapter 611 - Home Care Agencies
PA DOH
28 Pa. Code Chapter 611 & 35 P.S. §448.809b (Photo ID)
Re-licensure survey identified 4 deficiencies related to criminal background checks, competency training, TB screening, and photo ID badges.
UPMC CHC
Quarterly review identified issues with returning member calls, record retention procedures, and overnight awake documentation.
UPMC CHC
Follow-up monitoring identified additional items requiring corrective action. Final items before CAP closure.
QMET
Quality Management Entity Team regulatory monitoring review. Focused on policy compliance and documentation requirements.
UPMC CHC
Initial monitoring letter establishing baseline compliance review. Minor documentation improvements required.
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