Missing Orientation Videos

Complete video outlines for the remaining 5 required orientation topics

Video #1 • 6-8 Minutes

Medicaid Fraud, Waste & Abuse

What is Medicaid Fraud?

  • • Clocking in when not at client location
  • • Leaving before clocking out
  • • False time reporting
  • • Working unauthorized hours

EVV System Protection

  • • GPS verification requirements
  • • Proper clock in/out procedures
  • • Documentation accuracy
  • • Reporting discrepancies immediately

Consequences & Reporting

  • • Immediate termination
  • • Criminal prosecution possible
  • • How to report suspected fraud
  • • Whistleblower protections
Top view of gavel and wood block with text compliance and regulations
Online medical checklist and documentation system in use by doctor Modern Healthcare Management & Telemedicine Concept
Video #2 • 5-7 Minutes

EVV System & Documentation

Using the EVV App

  • • How to download and log in
  • • Clocking in at client location
  • • Completing shift notes
  • • Clocking out properly

Required Documentation

  • • Daily shift notes requirements
  • • Activity descriptions
  • • Incident reporting procedures
  • • What to document vs. what to report verbally

Troubleshooting Common Issues

  • • GPS not working
  • • Missed punches
  • • Technical support contact
  • • Overnight shift procedures
Video #3 • 4-5 Minutes

Professional Boundaries

Maintaining Professional Relationships

  • • Staff-client relationship boundaries
  • • No personal relationships or friendships
  • • Appropriate conversation topics
  • • Social media policies

Prohibited Activities

  • • No borrowing or lending money
  • • No accepting gifts over $25
  • • No personal errands during work time
  • • No sharing personal problems

When Boundaries Are Crossed

  • • How to recognize boundary violations
  • • Reporting procedures
  • • Reassignment options
  • • Protecting yourself and clients
ISO Certification Standard Concept, Medical Service Quality Certification and Quality Improvement, Medical Manufacturing and Pharmacy Practices
Digital compliance interface showing checklist, legal icons, and document validation on tablet screen. Ideal for governance, audit, regulation, and risk management concepts.
Video #4 • 5-6 Minutes

Emergency Procedures

Who to Call & When

  • • 911 for life-threatening emergencies
  • • On-call supervisor contact (24/7)
  • • Office emergency line
  • • Client emergency contacts

Common Emergency Scenarios

  • • Client fall procedures
  • • Medical emergencies (choking, seizure, etc.)
  • • Behavioral crisis management
  • • Natural disasters/evacuations

After an Emergency

  • • Incident report requirements
  • • Documentation timeline (immediate)
  • • Follow-up with supervisor
  • • Self-care and support resources
Video #5 • 2-3 Minutes

Cell Phone & Earbud Policy

Acceptable Cell Phone Use

  • • EVV system clock in/out only
  • • Emergency calls to supervisors
  • • Quick client-related messages
  • • Phone must be on silent/vibrate

Prohibited Activities

  • • No personal calls during shifts
  • • No texting or social media use
  • • No earbuds or headphones at any time
  • • No taking photos/videos of clients

Consequences of Violations

  • • First offense: Written warning
  • • Second offense: Suspension
  • • Third offense: Termination
  • • Client safety is our top priority
Group of young medical students listening attentively to a lecture in a bright university classroom, taking notes and learning

Ready to Create These Videos?

Use these outlines to script and record your missing orientation videos. Each topic includes all the key points your team needs to know.

Quick Summary

  • Total Runtime: ~25-30 minutes
  • Videos Needed: 5
  • All Topics: Compliance ready
  • Format: Professional training

Production Tips

  • • Use clear, simple language
  • • Include real-world examples
  • • Add visual aids/graphics
  • • Test with actual staff first